We offer Free Shipping for all NZ orders over $100.
All orders will be processed and dispatched within 24 hours of purchase. Please allow 3-5 working days to receive your order.
If you are paying by a direct deposit we will ship the item once the payment has cleared.
Please note: Deval Boutique is not responsible for any lost or stolen packages or packages delayed in transit.
IN STORE PICK-UP
Please let us know if you would like to pick your item up from our Wanaka store.
If you live in the Wanaka area we are happy to deliver your items free of charge.
Before purchasing, please don't hesitate to contact us regarding any queries, we are happy to help with sizing, fit etc.
If you need to return an in store purchase, we can offer you a store credit. Online orders can be returned for a refund as long as items are:
- Returned within 7 days
- Are in original condition, unworn
- With the tags still attached
- Paid for with Credit or Eftpos
Items paid for using Afterpay, Laybuy and Genoapay can only be returned for a store credit.
note these items cannot be returned:
- Sale items
If you are sending an item back this must be done by using Track n Trace, as the item is your responsibility until it arrives back to us.
Once we receive the item back, we will either, send you your new item, repair the item if needed, issue you a store credit or refund you.
All returns should be sent back to the following address:
28 Helwick Street
Wanaka, New Zealand
If an item is faulty we will repair or replace it subject to availability, at our discretion.
If we cannot repair or replace the garment we may issue you either a refund or store credit on the purchase price.
We will not replace items that have been damaged by wear and tear, and we ask all items are laundered before returning.
Please allow time for us to contact our supplier and receive a replacement or credit.
Deval Boutique will honour its obligations under the Consumer Guarantees Act.
Please note that we are also a busy physical store. This means that there is the potential for someone to be purchasing an item in our store at the same time you are purchasing online. If this does occur we will give preference to the sale that occurred in store. In the unlikely event of this happening we will contact you straight away and organise a refund or exchange.
Payment, Pricing & Promotions
All prices are in New Zealand currency, NZD$
We accept payment via credit card (MasterCard, VISA, AMEX) Payment Express. Payment Express automatically encrypts your confidential information in transit from your computer to ours, using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Direct bank deposits are also an option for payment. Please make sure all personal information, address, email, credit card and banking details are filled out correctly so we can send your things as quickly as possible!
The price of goods and services, delivery and other charges displayed on the Deval Boutique website are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product description or other content of the web site is accurate, complete, reliable, current or error-free.
Please note, additional discount codes cannot be added to sale items, Sam New York, or Smythe pieces.